Privacy Policy

Privacy Policy

Privacy Policy

At Trove Solutions Pte. Ltd., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our gifting software solution for B2B purposes in Southeast Asia markets. By using our services, you consent to the practices described in this policy.

At Trove Solutions Pte. Ltd., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our gifting software solution for B2B purposes in Southeast Asia markets. By using our services, you consent to the practices described in this policy.

At Trove Solutions Pte. Ltd., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our gifting software solution for B2B purposes in Southeast Asia markets. By using our services, you consent to the practices described in this policy.

1. Information We Collect:

We collect personal information from you when you use our software solution. This may include but is not limited to:

  • Company name and contact information

  • Employee lists and contact details

  • Billing and payment information

  • Usage data and preferences

  • Any other information you provide to us

1. Information We Collect:

We collect personal information from you when you use our software solution. This may include but is not limited to:

  • Company name and contact information

  • Employee lists and contact details

  • Billing and payment information

  • Usage data and preferences

  • Any other information you provide to us

1. Information We Collect:

We collect personal information from you when you use our software solution. This may include but is not limited to:

  • Company name and contact information

  • Employee lists and contact details

  • Billing and payment information

  • Usage data and preferences

  • Any other information you provide to us

2. Use of Information:
We use the information we collect to:

  • Provide and maintain our software solution

  • Process orders and transactions

  • Communicate with you about your account, orders, and updates

  • Customize and improve our services

  • Comply with legal obligations

2. Use of Information:
We use the information we collect to:

  • Provide and maintain our software solution

  • Process orders and transactions

  • Communicate with you about your account, orders, and updates

  • Customize and improve our services

  • Comply with legal obligations

2. Use of Information:
We use the information we collect to:

  • Provide and maintain our software solution

  • Process orders and transactions

  • Communicate with you about your account, orders, and updates

  • Customize and improve our services

  • Comply with legal obligations

3. Data Sharing and Disclosure:
We may share your personal information with:

  • Service providers and third-party vendors who assist us in providing our services

  • Business partners and affiliates for business purposes

  • Legal authorities or government agencies in response to lawful requests or legal process

3. Data Sharing and Disclosure:
We may share your personal information with:

  • Service providers and third-party vendors who assist us in providing our services

  • Business partners and affiliates for business purposes

  • Legal authorities or government agencies in response to lawful requests or legal process

3. Data Sharing and Disclosure:
We may share your personal information with:

  • Service providers and third-party vendors who assist us in providing our services

  • Business partners and affiliates for business purposes

  • Legal authorities or government agencies in response to lawful requests or legal process

4. Data Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Data Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Data Security:
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

5. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

5. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights:
You have the right to:

  • Access, update, or correct your personal information

  • Object to the processing of your personal information

  • Request the deletion of your personal information

  • Opt-out of marketing communications

6. Your Rights:
You have the right to:

  • Access, update, or correct your personal information

  • Object to the processing of your personal information

  • Request the deletion of your personal information

  • Opt-out of marketing communications

6. Your Rights:
You have the right to:

  • Access, update, or correct your personal information

  • Object to the processing of your personal information

  • Request the deletion of your personal information

  • Opt-out of marketing communications

7. Children's Privacy:
Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have collected personal information from a child without parental consent, please contact us immediately.

7. Children's Privacy:
Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have collected personal information from a child without parental consent, please contact us immediately.

7. Children's Privacy:
Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have collected personal information from a child without parental consent, please contact us immediately.

8. Data Removal Request Policy

At Trove Solutions Pte. Ltd., we are committed to safeguarding your privacy and providing you with control over your personal information. If you wish to have your data removed from our records, please follow the procedure outlined below:

8. Data Removal Request Policy

At Trove Solutions Pte. Ltd., we are committed to safeguarding your privacy and providing you with control over your personal information. If you wish to have your data removed from our records, please follow the procedure outlined below:

8. Data Removal Request Policy

At Trove Solutions Pte. Ltd., we are committed to safeguarding your privacy and providing you with control over your personal information. If you wish to have your data removed from our records, please follow the procedure outlined below:

Submitting a Data Removal Request:

A. Email Request: Send an email to our dedicated email address for data removal requests at help@get-trove.com.

B. Subject Line: In the subject line of your email, please clearly state "Data Removal Request."

C. Include Information: In the body of the email, provide the following information:

  • Your full name

  • Email address associated with your Trove account

  • Any additional details that may help us locate your information in our records

D. Verification: For security purposes and to ensure the authenticity of the request, we may require you to verify your identity. This may involve providing additional information or confirming certain details related to your account.

Processing Time:

We will process your data removal request in a timely manner. Please note that certain legal or regulatory obligations may require us to retain certain information for a specific period of time, even after your data removal request has been fulfilled. We will inform you if any such exceptions apply to your request.

Confirmation:

Once your data removal request has been processed, we will send you a confirmation email to notify you that your personal information has been removed from our records. Please note that while we will remove your personal information from our active databases, residual copies may still exist in our backup systems for a limited period as part of our routine backup procedures. These copies will be securely stored and will not be accessed unless required for disaster recovery purposes.

Submitting a Data Removal Request:

A. Email Request: Send an email to our dedicated email address for data removal requests at help@get-trove.com.

B. Subject Line: In the subject line of your email, please clearly state "Data Removal Request."

C. Include Information: In the body of the email, provide the following information:

  • Your full name

  • Email address associated with your Trove account

  • Any additional details that may help us locate your information in our records

D. Verification: For security purposes and to ensure the authenticity of the request, we may require you to verify your identity. This may involve providing additional information or confirming certain details related to your account.

Processing Time:

We will process your data removal request in a timely manner. Please note that certain legal or regulatory obligations may require us to retain certain information for a specific period of time, even after your data removal request has been fulfilled. We will inform you if any such exceptions apply to your request.

Confirmation:

Once your data removal request has been processed, we will send you a confirmation email to notify you that your personal information has been removed from our records. Please note that while we will remove your personal information from our active databases, residual copies may still exist in our backup systems for a limited period as part of our routine backup procedures. These copies will be securely stored and will not be accessed unless required for disaster recovery purposes.

Submitting a Data Removal Request:

A. Email Request: Send an email to our dedicated email address for data removal requests at help@get-trove.com.

B. Subject Line: In the subject line of your email, please clearly state "Data Removal Request."

C. Include Information: In the body of the email, provide the following information:

  • Your full name

  • Email address associated with your Trove account

  • Any additional details that may help us locate your information in our records

D. Verification: For security purposes and to ensure the authenticity of the request, we may require you to verify your identity. This may involve providing additional information or confirming certain details related to your account.

Processing Time:

We will process your data removal request in a timely manner. Please note that certain legal or regulatory obligations may require us to retain certain information for a specific period of time, even after your data removal request has been fulfilled. We will inform you if any such exceptions apply to your request.

Confirmation:

Once your data removal request has been processed, we will send you a confirmation email to notify you that your personal information has been removed from our records. Please note that while we will remove your personal information from our active databases, residual copies may still exist in our backup systems for a limited period as part of our routine backup procedures. These copies will be securely stored and will not be accessed unless required for disaster recovery purposes.

9. Changes to this Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any modifications to this policy constitutes your acceptance of the changes.

9. Changes to this Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any modifications to this policy constitutes your acceptance of the changes.

9. Changes to this Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any modifications to this policy constitutes your acceptance of the changes.

10. Additional Information Request:
Trove is committed to transparency and user privacy. Users can request additional information regarding our privacy practices and data security at any time. We will notify users of any material changes to our privacy policy through our platform or by email.

10. Additional Information Request:
Trove is committed to transparency and user privacy. Users can request additional information regarding our privacy practices and data security at any time. We will notify users of any material changes to our privacy policy through our platform or by email.

10. Additional Information Request:
Trove is committed to transparency and user privacy. Users can request additional information regarding our privacy practices and data security at any time. We will notify users of any material changes to our privacy policy through our platform or by email.

Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at help@get-trove.com.

You may also reach out to us at the following address:

Trove Solutions Pte. Ltd.

160 Robinson Road, #14-04

Singapore 068914

Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at help@get-trove.com.

You may also reach out to us at the following address:

Trove Solutions Pte. Ltd.

160 Robinson Road, #14-04

Singapore 068914

Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at help@get-trove.com.

You may also reach out to us at the following address:

Trove Solutions Pte. Ltd.

160 Robinson Road, #14-04

Singapore 068914

Effective Date:
This Privacy Policy is effective as of January 01, 2024 and supersedes all prior versions.

Thank you for trusting Trove Solutions Pte. Ltd. with your personal information. We are committed to protecting your privacy and providing you with a secure and reliable experience.

Effective Date:
This Privacy Policy is effective as of January 01, 2024 and supersedes all prior versions.

Thank you for trusting Trove Solutions Pte. Ltd. with your personal information. We are committed to protecting your privacy and providing you with a secure and reliable experience.

Effective Date:
This Privacy Policy is effective as of January 01, 2024 and supersedes all prior versions.

Thank you for trusting Trove Solutions Pte. Ltd. with your personal information. We are committed to protecting your privacy and providing you with a secure and reliable experience.

Contact us at hello@get-trove.com

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