Trove Gifting Terms and Conditions
Trove Gifting Terms and Conditions
Trove Gifting Terms and Conditions
1. Acceptance of Terms
By accessing and using the software solution (the "Service") offered by Trove Solutions Pte Ltd (“Trove”), you (the "User") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all the terms and conditions, you may not access or use the Service.
1. Acceptance of Terms
By accessing and using the software solution (the "Service") offered by Trove Solutions Pte Ltd (“Trove”), you (the "User") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all the terms and conditions, you may not access or use the Service.
1. Acceptance of Terms
By accessing and using the software solution (the "Service") offered by Trove Solutions Pte Ltd (“Trove”), you (the "User") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all the terms and conditions, you may not access or use the Service.
2. Services
Trove offers a software platform designed to facilitate the exchange of personalized digital gifts. The Service encompasses:
Delivery of digital gifts.
Provision of customizable email templates and messages.
Redemption of digital gifts for gift cards or vouchers.
2. Services
Trove offers a software platform designed to facilitate the exchange of personalized digital gifts. The Service encompasses:
Delivery of digital gifts.
Provision of customizable email templates and messages.
Redemption of digital gifts for gift cards or vouchers.
2. Services
Trove offers a software platform designed to facilitate the exchange of personalized digital gifts. The Service encompasses:
Delivery of digital gifts.
Provision of customizable email templates and messages.
Redemption of digital gifts for gift cards or vouchers.
3. Fees and Payment
Trove charges a non-refundable service fee of the gift card purchase price.
3. Fees and Payment
Trove charges a non-refundable service fee of the gift card purchase price.
3. Fees and Payment
Trove charges a non-refundable service fee of the gift card purchase price.
4. User Content
You are responsible for any content uploaded to the platform, including gift messages and recipient information. You warrant that you have the right to upload such content.
4. User Content
You are responsible for any content uploaded to the platform, including gift messages and recipient information. You warrant that you have the right to upload such content.
4. User Content
You are responsible for any content uploaded to the platform, including gift messages and recipient information. You warrant that you have the right to upload such content.
5. Third-Party Services
Trove integrates with third-party redemption providers and brand partners. You acknowledge and agree to the terms and conditions of those third-party services.
5. Third-Party Services
Trove integrates with third-party redemption providers and brand partners. You acknowledge and agree to the terms and conditions of those third-party services.
5. Third-Party Services
Trove integrates with third-party redemption providers and brand partners. You acknowledge and agree to the terms and conditions of those third-party services.
6. Limited Liability
Trove disclaims any liability for damages arising from the use of the Service, including but not limited to, delays, disruptions, service errors, or content accuracy.
6. Limited Liability
Trove disclaims any liability for damages arising from the use of the Service, including but not limited to, delays, disruptions, service errors, or content accuracy.
6. Limited Liability
Trove disclaims any liability for damages arising from the use of the Service, including but not limited to, delays, disruptions, service errors, or content accuracy.
7. Term and Termination
Trove reserves the right to terminate your access to the Service for violation of these Terms.
7. Term and Termination
Trove reserves the right to terminate your access to the Service for violation of these Terms.
7. Term and Termination
Trove reserves the right to terminate your access to the Service for violation of these Terms.
8. Intellectual Property
Trove retains ownership of all intellectual property rights associated with the Service.
8. Intellectual Property
Trove retains ownership of all intellectual property rights associated with the Service.
8. Intellectual Property
Trove retains ownership of all intellectual property rights associated with the Service.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Singapore.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Singapore.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Singapore.
10. Dispute Resolution
Any dispute arising out of or in connection with this agreement must be submitted for mediation at the Singapore Mediation Centre (SMC) in accordance with SMC’s Mediation Procedure in force for the time being.
10. Dispute Resolution
Any dispute arising out of or in connection with this agreement must be submitted for mediation at the Singapore Mediation Centre (SMC) in accordance with SMC’s Mediation Procedure in force for the time being.
10. Dispute Resolution
Any dispute arising out of or in connection with this agreement must be submitted for mediation at the Singapore Mediation Centre (SMC) in accordance with SMC’s Mediation Procedure in force for the time being.
11. Data Privacy and Security
Trove is committed to protecting the privacy and security of your data. We adhere to industry-standard practices to safeguard any personal or sensitive information collected through the Service. By using our platform, you agree to our Privacy Policy, which outlines how we collect, use, and protect your data.
11. Data Privacy and Security
Trove is committed to protecting the privacy and security of your data. We adhere to industry-standard practices to safeguard any personal or sensitive information collected through the Service. By using our platform, you agree to our Privacy Policy, which outlines how we collect, use, and protect your data.
11. Data Privacy and Security
Trove is committed to protecting the privacy and security of your data. We adhere to industry-standard practices to safeguard any personal or sensitive information collected through the Service. By using our platform, you agree to our Privacy Policy, which outlines how we collect, use, and protect your data.
12. User Conduct
You agree to use the Service in compliance with all applicable laws and regulations. You further agree not to engage in any conduct that could harm, disrupt, or interfere with the functioning of the Service, Trove or the
experience of other users.
12. User Conduct
You agree to use the Service in compliance with all applicable laws and regulations. You further agree not to engage in any conduct that could harm, disrupt, or interfere with the functioning of the Service, Trove or the
experience of other users.
12. User Conduct
You agree to use the Service in compliance with all applicable laws and regulations. You further agree not to engage in any conduct that could harm, disrupt, or interfere with the functioning of the Service, Trove or the
experience of other users.
13. Security
While Trove maintains industry-leading security practices to protect user data, we cannot be held responsible for any losses or damages caused by unauthorized access to your email or device. It's essential to protect your personal information and report any suspicious activity promptly. By using our service, you acknowledge the inherent risks associated with online transactions and agree that Trove is not liable for any resulting losses or damages.
13. Security
While Trove maintains industry-leading security practices to protect user data, we cannot be held responsible for any losses or damages caused by unauthorized access to your email or device. It's essential to protect your personal information and report any suspicious activity promptly. By using our service, you acknowledge the inherent risks associated with online transactions and agree that Trove is not liable for any resulting losses or damages.
13. Security
While Trove maintains industry-leading security practices to protect user data, we cannot be held responsible for any losses or damages caused by unauthorized access to your email or device. It's essential to protect your personal information and report any suspicious activity promptly. By using our service, you acknowledge the inherent risks associated with online transactions and agree that Trove is not liable for any resulting losses or damages.
14. Refunds
eGift cards and service fees are non-refundable. Refunds cannot be issued as the value is no longer held by Trove. Users are responsible for utilizing their gift card balance, and Trove bears no responsibility for expired credits.
14. Refunds
eGift cards and service fees are non-refundable. Refunds cannot be issued as the value is no longer held by Trove. Users are responsible for utilizing their gift card balance, and Trove bears no responsibility for expired credits.
14. Refunds
eGift cards and service fees are non-refundable. Refunds cannot be issued as the value is no longer held by Trove. Users are responsible for utilizing their gift card balance, and Trove bears no responsibility for expired credits.
15. Anti-Money Laundering/Counter-Terrorist Financing Compliance Acknowledgement
By using our services, you have read and agreed to Trove's AML/CTF Compliance Policies & Procedures, including declaring non-Politically Exposed Person (PEP) status, non-OFAC sanction status and accurately representing their business and ownership. Trove reserves the right to terminate the partnership and report any suspected financial crime to relevant authorities. Trove reserves the right to suspend accounts suspected of fraud or scams, in line with industry-leading fraud detection mechanisms and in accordance with applicable regulations.
15. Anti-Money Laundering/Counter-Terrorist Financing Compliance Acknowledgement
By using our services, you have read and agreed to Trove's AML/CTF Compliance Policies & Procedures, including declaring non-Politically Exposed Person (PEP) status, non-OFAC sanction status and accurately representing their business and ownership. Trove reserves the right to terminate the partnership and report any suspected financial crime to relevant authorities. Trove reserves the right to suspend accounts suspected of fraud or scams, in line with industry-leading fraud detection mechanisms and in accordance with applicable regulations.
15. Anti-Money Laundering/Counter-Terrorist Financing Compliance Acknowledgement
By using our services, you have read and agreed to Trove's AML/CTF Compliance Policies & Procedures, including declaring non-Politically Exposed Person (PEP) status, non-OFAC sanction status and accurately representing their business and ownership. Trove reserves the right to terminate the partnership and report any suspected financial crime to relevant authorities. Trove reserves the right to suspend accounts suspected of fraud or scams, in line with industry-leading fraud detection mechanisms and in accordance with applicable regulations.
16. Confidentiality
Any information shared between the User and Trove deemed confidential, or provided under circumstances surrounding disclosure which ought to be treated as confidential, shall be treated as such by both parties. This includes but is not limited to proprietary business information, financial data, and technical specifications.
16. Confidentiality
Any information shared between the User and Trove deemed confidential, or provided under circumstances surrounding disclosure which ought to be treated as confidential, shall be treated as such by both parties. This includes but is not limited to proprietary business information, financial data, and technical specifications.
16. Confidentiality
Any information shared between the User and Trove deemed confidential, or provided under circumstances surrounding disclosure which ought to be treated as confidential, shall be treated as such by both parties. This includes but is not limited to proprietary business information, financial data, and technical specifications.
17. Indemnification
You agree to indemnify and hold harmless Trove, its officers, directors, employees, and agents from any claims, damages, liabilities, or expenses arising out of your use of the Service, violation of these Terms, or infringement of any third-party rights.
17. Indemnification
You agree to indemnify and hold harmless Trove, its officers, directors, employees, and agents from any claims, damages, liabilities, or expenses arising out of your use of the Service, violation of these Terms, or infringement of any third-party rights.
17. Indemnification
You agree to indemnify and hold harmless Trove, its officers, directors, employees, and agents from any claims, damages, liabilities, or expenses arising out of your use of the Service, violation of these Terms, or infringement of any third-party rights.
19. Updates to Terms & Conditions
Trove reserves the right to update these Terms & Conditions at any time.
19. Updates to Terms & Conditions
Trove reserves the right to update these Terms & Conditions at any time.
19. Updates to Terms & Conditions
Trove reserves the right to update these Terms & Conditions at any time.
Contact Us
For questions or concerns about these Terms and Conditions or their implementation, please reach out to us at the following address:
Trove Solutions Pte. Ltd.
160 Robinson Road, #14-04
Singapore 068914
Contact Us
For questions or concerns about these Terms and Conditions or their implementation, please reach out to us at the following address:
Trove Solutions Pte. Ltd.
160 Robinson Road, #14-04
Singapore 068914
Contact Us
For questions or concerns about these Terms and Conditions or their implementation, please reach out to us at the following address:
Trove Solutions Pte. Ltd.
160 Robinson Road, #14-04
Singapore 068914
